Release Procedures

Documents required for In-person release:

FCL Cargo:

  • CONTAINER TERM: 1 notarized copy + copy of the Power of Attorney or Articles of Association;
  • Original BL: 1 copy (if released at destination and picked up at our office, there is no need).

LCL Cargo:

  • Original BL: 1 copy (if released at destination and picked up at our office, there is no need);

Opening hours of our counter: 9:30 AM to 12 PM and 2 PM to 4 PM.

Our address: 11 Alexandre Gusmão St – 6th floor – Downtown, Santos – SP, Brazil
CEP 11010-000

Documents required for digital release:

Documents must be sent to our department via email liberacao@fcalog.com.

BL delivery

Original BL scanned color, front and back, with the following information: ((Hand writing in pen on the front of the document body): “HBL DIGITALLY PRESENTED ON dd/mm/yyyy”.

For the delivery of the Container Term, only in the case of FCL cargo.

Signature with digital certificate through the link: http://www.receita.fazenda.gov.br/publico/EntregaDocumentosDigitais/AssinadorLivre.exe

(Signed by the legal representative or authorized attorney for release, in the term);
Copy of the articles of association and the power of attorney certifying the legal powers of the consignee.

Use the links below to download the term:

Time of receipt of documents via email: 9:30 am to 4:00 pm.